Welcome to Qoria’s sub-processor page where we publish our list of sub-processors authorised to process Personal Data for Qoria’s products. Qoria performs due diligence on the information security practices and data protection compliance of all sub-processors and requires each to commit to written obligations regarding their security controls and applicable regulations for the protection of personal data.
This list includes all sub-processors currently engaged by Qoria that may process Personal Data; however not all sub-processors provide services to all customers. The sub-processors applicable to a customer depend on the products used by that customer with Qoria.
Please note: where a sub processor entry below lists multiple locations, the region used is where the customer is located, with the default location listed first for customers who reside in a location where the provider has no presence.
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LogRocket |
in-app usage analytics |
https://logrocket.com |
US |
|
Google Authentication |
For federated access |
www.google.com |
US, APAC, UK/EU |
|
Google Looker |
Report production |
www.looker.com |
US, APAC, UK/EU |
|
Google Cloud Platform |
Data storage & compute |
www.google.com |
US, APAC, UK/EU |
|
Datadog |
Application logging |
www.datadoghq.com |
US, APAC, UK/EU |
|
ElasticSearch |
Fast searching |
www.elastic.co |
US, APAC |
|
Cockroach |
Highly scalable database |
www.cockroachlabs.com |
US |
|
Zendesk Chat |
Customer support |
www.zendesk.com |
US, APAC, UK/EU |
|
Mandrill |
Sending emails |
www.mailchimp.com |
US |
|
SnapEngage |
Customer support live chat |
www.snapengage.com |
US, EU/UK |
|
Productboard |
In-product user feedback |
www.productboard.com |
US |
|
Zendesk Live Chat |
Customer support live chat |
www.zendesk.com |
US, APAC, UK/EU |
|
LogRocket |
in-app usage analytics |
https://logrocket.com |
US |
|
Google Cloud Platform |
Data storage & compute |
www.google.com |
US, APAC, UK/EU |
|
Get Stream |
Screen share functionality |
https://getstream.io |
US, APAC, UK/EU |
|
Datadog |
Application logging |
www.datadoghq.com |
US, APAC, UK/EU |
|
ElasticSearch |
Fast searching |
www.elastic.co |
US, APAC |
|
Cockroach |
Highly scalable database |
www.cockroachlabs.com |
US |
|
Productboard |
In-product user feedback |
www.productboard.com |
US |
|
Ably |
Livestream data within app |
www.ably.com |
EU/UK, US |
|
Xirsys |
Livestream data within app |
www.xirsys.com |
US |
|
Amazon Web Services |
Data storage & compute |
www.amazon.com |
APAC, UK/EU, US |
|
Google Analytics |
in-app usage analytics |
www.google.com |
US, APAC, UK/EU |
|
Firebase (Google) |
Notifications to users |
www.google.com |
US, APAC, UK/EU |
|
Apple |
Notifications to iOS devices. |
www.apple.com |
US, EU/UK |
|
Intercom |
Chat and email support Product feedback surveys High level analytics |
www.intercom.com |
US |
|
Microsoft Azure
|
Data storage & compute |
www.azure.microsoft.com |
UK |
|
Google Cloud |
Data storage & compute |
www.google.com |
US, APAC, UK/EU |
|
Two Hat (Microsoft) |
Website categorisation |
www.twohat.com |
EU |
|
MailJet |
Send emails |
www.mailjet.com |
EU |
|
Auth0 |
Identity management |
www.auth0.com |
US |
|
LogRocket |
in-app usage analytics |
https://logrocket.com |
US |
|
Zendesk Chat |
Customer support |
www.zendesk.com |
US, APAC, UK/EU |
|
Looker (Google) |
Producing customer reports |
www.looker.com |
US, APAC, UK/EU |
|
CPOMS (if configured) |
Monitor events exchange |
www.cpoms.co.uk |
UK |
|
MyConcern (if configured) |
Monitor events exchange |
www.thesafeguardingcompany.com |
UK |
|
TeamSOS (if configured) |
Monitor events exchange |
www.teamsos.co.uk |
UK |
|
Assembled |
WFM management |
www.assembled.com |
US |
|
LogRocket |
in-app usage analytics |
https://logrocket.com |
US |
|
OVH |
Data storage & compute |
www.ovhcloud.com |
EU |
|
Datadog |
Application logging |
www.datadoghq.com |
US, APAC, UK/EU |
|
Microsoft Azure |
Data storage & compute |
www.azure.microsoft.com |
UK |
|
MailJet |
Send emails |
www.mailjet.com |
EU |
|
Auth0 |
Identity management |
www.auth0.com |
US |
|
Zendesk |
Customer support |
www.zendesk.com |
US, APAC, UK/EU |
|
Google charts |
Producing customer reports |
www.google.com |
UK |
|
Loom |
Support videos |
www.loom.com |
US, EU/UK |
|
Heap |
Usage analytics |
www.heap.io |
EU/UK, US |
|
Redstor |
Database backup |
www.redstor.com |
UK |
|
PDFcrowd |
PDF generation for reports |
www.pdfcrowd.com |
EU |
|
DocRaptor |
PDF generation for reports |
www.docraptor.com |
US |
|
Wonde |
School SIS |
www.wonde.com |
UK |
|
AzeusCare |
Exchange case management |
www.azeuscare.co.uk |
UK |
|
Clickatell |
Sending SMS messages |
www.clickatell.com |
EU |
|
Microsoft Azure |
Data storage & compute |
www.azure.microsoft.com |
UK |
|
MailJet |
Send emails |
www.mailjet.com |
EU |
|
Split.io |
Code management |
www.split.io |
US |
|
Microsoft Azure |
Data storage & compute |
www.azure.microsoft.com |
UK |
|
MailJet |
Send emails |
www.mailjet.com |
EU |
|
Split.io |
Code management |
www.split.io |
US |
|
rsync.net |
Backup storage |
www.rsync.net |
UK |
|
iomart |
Data storage & compute |
www.iomart.com |
UK |
|
Auth0 |
Identity management |
www.auth0.com |
US |
|
Amazon Web Services |
Data storage & content provision |
www.amazon.com |
EU |
|
eFront |
Data storage & content provision |
www.efrontlearning.com |
UK/EU, US |
|
Zendesk |
Customer support |
www.zendesk.com |
US, EU/UK, AUS |
|
Hubspot |
Customer support and relationship management |
www.hubspot.com |
US, EU/UK |
|
Amazon Web Services |
Data storage & compute |
www.amazon.com |
EU |
|
LogRocket |
in-app usage analytics |
https://logrocket.com |
EU |
|
DataDog |
Application logging |
www.datadoghq.com |
US, APAC, UK/EU |
|
Hubspot |
Customer support and relationship management |
www.hubspot.com |
US, APAC, UK/EU |
|
Zendesk |
Customer support |
www.zendesk.com |
US, APAC, UK/EU |
|
SnapEngage |
Customer support |
www.snapengage.com |
EU/UK, US |
|
Zendesk |
Customer support |
www.zendesk.com |
US, APAC, UK/EU |
|
Amazon Web Services |
Data storage & compute |
www.amazon.com |
EU |
|
Braze, Inc. |
User Experience |
https://www.braze.com |
EU/UK, US |
|
Chargebee, Inc. |
billing and payment services |
https://www.chargebee.com |
EU |
|
Chart.io |
Data analysis to provide and improve the service |
https://chartio.co |
EU |
|
Cleverbridge, Inc. |
Provide billing services |
https://www.cleverbridge.com |
EU/UK, US |
|
Mailchimp (The Rocket Science Group LLC d/b/a Mailchimp) |
Mail marketing services |
https://mailchimp.com |
EU |
|
PayPal, Inc. |
Provides billing service “Braintree” |
https://www.braintreepayments.com |
EU |
|
Segment.io, Inc. (Twilo, Inc. d/b/a/ Segment.io, Inc.) |
Provides Customer Data Platform |
https://segment.com |
US |
|
Stripe, Inc. |
Provides payment services. |
https://stripe.com |
EU |
|
Zendesk |
Customer support |
www.zendesk.com |
US, APAC, UK/EU |
|
Hubspot |
Customer support and relationship management |
www.hubspot.com |
US, APAC, UK/EU |
|
Churn Zero |
Customer support and relationship management |
www.churnzero.com |
EU/UK, US |